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JOB DUTIES & RESPONSIBILITIES:
• Conducts audits without supervision using client data to identify errors and recover revenue
• Produces claims
• Updates claims management system
• Builds relationships with vendors
• Shares best practices
• Proficient with core ERP systems and able to learn how to effectively navigate and utilize new systems
• Good understanding and knowledge of AR, AP and procurement functions
• Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)
• Audits beyond specific tools/reports by applying audit experience and a wide variety of claim approaches
• Analyzes and assesses problems regarding client’s claims procedure and business operations based on appropriate audit
concepts.
• Performs quality control audits behind less experienced auditors
• Provides training of less experienced auditors and staff
• Reviews contracts, agreements, paperwork and electronic documents
• Builds relationships with clients
• Provides senior level input/research on claims challenged by client
• Develops new audit concepts for increased revenues
• Assists in client reporting
REQUIRED WORK EXPERIENCE:
▪ Strong background in accounting systems with an emphasis on Accounts Payable.
▪ Solid background in understanding and assessing operational processes and internal controls, including defining practical
recommendations for improvement.
▪ Experience of Managing a team
FUNCTIONAL COMPETENCIES:
Domain/Industry Knowledge & Focus
• Broad understanding of recovery audit concepts
• Basic awareness of broader industry
• Well-developed understanding of commercial recovery productivity
• Deeper knowledge in specific claim concepts
• Familiar with recovery audit priorities for assigned customers
Data Analysis
• Presents to the client complex data in a clear and compelling manner (commercial only)
• Undertakes structured analysis with complex information (retail only)
Problem identification & Resolution
• Proactively researches and establishes procedures for problem resolution
• Finds creative solutions to ongoing challenges
Claim Production & Quality
• Leverages experience to go beyond standard tools for audits and claims
• Identifies audit efficiencies
• Identifies ways to improve audit process and procedures more broadly than related to own tasks
Client & Supplier Management
• Has regular contact with suppliers (commercial only) and internal stakeholders (retail only) to develop/explore variety of claim
support and topics
BEHAVIORAL COMPETENCIES:
THINKING
Maintains a Client Focus
• Understands client’s business, needs and requirements
• Takes personal responsibility for client issues
• Communicates with clients and vendors in professional and responsive manner
• Takes action in the best interest of client, vendor, and PRGX
RELATING
Communicates with Impact
• Communicates in a confident manner and makes a positive impression
• Encourages and listens to input from others
• Influences through one well-developed style
• Can read the audience and adapt communication to audience needs
• Openly and proactively communicates to others
SELF-MANAGING
Displays Emotional Intelligence
• Remains calm and composed in challenging situations
• Works effectively under pressure and rises to challenge
• Recovers quickly from setbacks without losing momentum
• Easily and quickly adapts to changing priorities or situations
• Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
• Considers the perspective of others when conflicts arise
Organizes & Prioritizes
• Organizes info & resources to complete tasks & projects
• Identifies order of steps to successfully complete a project
• Handles multiple demands and priorities with little direction
• Prioritizes work according to relative urgency & importance
• Adapts plans when circumstances change
Takes Initiative
• Organizes info & resources to complete tasks & projects
• Identifies order of steps to successfully complete a project
• Handles multiple demands and priorities with little direction
• Prioritizes work according to relative urgency & importance
• Adapts plans when circumstances change
ACHIEVING
Drives for Results
• Persistent in overcoming challenges with minimal support
• Completes projects with little support or direction
• Strives to exceed own and team’s goals
• Demonstrates stamina, energy and focus over extended periods
Manages Execution
• Leverages assigned resources
• Clarifies responsibilities for individuals on projects
• Supports junior level staff
• Coordinates work efforts with colleagues
• Recommends resources needed to complete projects
Provides Direction
• Provides direction to junior level staff on how to complete tasks
• Defines clear performance standards for assigned tasks/projects
• Helps others understand how work supports project goals
WORKING CONDITIONS:
• Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank
Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work
Scheme, Enhanced Maternity and Paternity Pay