JOB DUTIES & RESPONSIBILITIES:

·         Customarily and regularly directs the work of at least 2 or more full-time employees.

·         Assists in maintaining appropriate staffing levels for the audit; leverage the resources and abilities of the audit team to maximize all recovery opportunities; assists in directing the work and processes of the team; provide consistent and contrastive feedback to help increase effectiveness at the audit.

·         Breaks project goals down into individual auditor goals; ensures that all assignments for the audit project team are distributed appropriately and that deadlines for the audit project team are met.

·         Tracks claim production and auditor productivity.

·         Makes audit projections for specific projects; meets claim generation targets for each project.

·         Ensures that all communications to the audit project team regarding the project are timely, accurate and thorough.

·         Interprets and validates client data and information.

·         Produces claims in accordance with client guidelines and PRGX procedures; meet regularly with client to review claim concepts.

·         Helps develop new audit concepts or procedures for team to ensure claim quality and consistency; applies audit concepts across entire audit.

·         Provides elevated level of contact for difficult vendor issues; negotiates outstanding claim issues with client vendors.

·         May participate in in pre-data calls, audit planning calls and other meetings as deemed necessary by audit management.

·         Works with audit management to determine data needs and to develop audit plan for projects; coordinate data needs with IT; collaborates on SQL and other data processes.

·         Provides timely updates of audit status and/or issues to audit management.

·         Documents audit process.

·         May help coordinate the buyer pull process with client.

·         Raises issues regarding problems that block individual or audit team effectiveness.

·         Supports implementation of best practices.

·         Provides guidance and helps train auditors and other staff; coordinates training and production of shared service and/or offshoring activities.

·         May maintain audit plan(s), scope parameters and due diligence information for the audit(s).

REQUIRED WORK EXPERIENCE:

·          Excellent IT knowledge and working knowledge of Microsoft Office

·          Minimum of 4+ years professional business experience in Accounting/Auditing related work

·          Minimum of 2+ years in a client facing environment

FUNCTIONAL COMPETENCIES:

Domain/Industry Knowledge & Focus

·         Overall understanding of the audit process end to end

·         Strong awareness of industry

·         Knowledge of target customer business and audit process

·         Understands the general business reasons for claim concepts

·         Familiar with key PRGX competitors

Data Analysis

·         Integrates information from the wider business and from external sources to inform decisions

·         Evaluates diverse, complex, conflicting data to find best way forward

·         Finds subtle trends in data and understands long-term impacts for clients and the business

·         Presents data in compelling manner, highlighting key messages

·         Works with audit team, client, and CDS to develop ad hoc reporting

·         Develops client-required reporting

Problem identification & Resolution

·         Finds multi-pronged solutions to complex problems with little support

·         Seeks and integrates information from wider business and external sources to inform decisions for their area of responsibility

·         Evaluates and integrates diverse, complex and at times conflicting information to identify the best way forward

·         Manages risks by weighing the potential implications of action versus no action

·         Challenges established thinking in constructive way

·         Encourages the exchange of new ideas

Claim Production & Quality

·         Effectively manages lower-level associate’s day-to-day activities

·         Effectively manages the team’s SLA

·         Provides reports on secondary exposure & recommends solutions

·         Checks work of others to ensure accuracy

·         Establishes processes and quality controls to minimize risk of common errors

·         Holds team accountable for quality

·         Provides meaningful input on claim production and quality to manage team member performance

·         Provides training to less experienced auditors and staff

·         Finds and implements process and procedure improvements related to team tasks

Client & Supplier Management

·         Finds opportunities to improve profitability of existing projects and accounts

·         Finds opportunities to grow business with new audit opportunities for existing clients

·         Effectively communicates in and contributes to client meetings to drive claim production

·         Understands key financial indicators for their accounts

·         Interfaces frequently with suppliers and client stakeholders to access data and documentation supporting audit needs

·         Effectively and efficiently manages suppliers through the audit process

·         Presents claims to clients and effectively supports development logic

People & Team Management

·         First to help lower levels solve difficult problems

·         Manages lower-level associates’ day-to-day activities

·         Encourages colleagues to support one another in the completion of their work

·         Encourages and listens to input from others

·         Shares information with relevant parties in a timely fashion

·         Leads by example

·         Provides on-the-job training to more junior colleagues

·         Provides consistent and constructive feedback to team members

·         Provides support and input for Performance Management process

·         Fosters a positive working environment

·         Helps lower levels to recognize and correct mistakes

·         Provide consistent and constructive feedback to help increase effectiveness of the audit

·         Identifies areas of improvement to help create efficiencies

·         Identifies when there are potential risks and problems that require escalation, and escalates appropriately

BEHAVIORAL COMPETENCIES:

THINKING

Maintains a Client Focus

·         Identifies client needs

·         Balances needs of clients, vendors, and PRGX in decisions

·         Maintains positive, professional relationships with key client contacts

·         Ensures team meets client needs with high level of service

·         Communicates client needs to team

RELATING

Communicates with Impact

·         Self-confident and engages wide variety of audiences

·         Influences others effectively using multiple styles

·         Facilitates open free flow of info across stakeholders

·         Comfortable in complex, ambiguous and pressured situations, adapts communication accordingly

·         Encourages others to listen and value input

Motivates Others

·         Builds team engagement with local vision and strategy

·         Promotes enthusiasm on team

·         Adapts motivational strategies to individuals

·         Values and provides recognition

·         Inspires others to meet or exceed goals

·         Empowers with authority and latitude to accomplish goals

·         Takes an empathetic lens to how information might be received, and adapts communication accordingly

SELF-MANAGING

Displays Emotional Intelligence

·         Remains calm with pressures of leading a team

·         Keeps team members calm and focused

·         Encourages others to recover quickly from setbacks

·         Responds resourcefully to change and ambiguity

·         Aware of the impact of their emotions and reactions on those they lead, and manages their emotions accordingly

·         Builds trusting and supportive relationships with direct reports and colleagues

·         Role models positivity in the workplace, and encourages team members to see the positive in people, situations and events

·         Able to relate to many different types of people, sense their emotions, and consider their perspectives

Organizes & Prioritizes

·         Allocates staff and resources to meet business needs

·         Develops plans to meet team’s near- to mid-range goals

·         Provides clarity to others in regards to prioritizing

·         Prioritizes work so business needs are met

·         Quickly shifts priorities and plans based on changes

Takes Initiative

·         Takes responsibility for team’s performance

·         Takes decisive action in a crisis

·         Anticipates and proactively addresses issues that could impact client or business in mid-term

·         Accepts responsibility for the team’s mistakes, and takes steps to ensure they don’t happen again

·         Proactively takes action to help the organization meet broader goals

·         Incorporates new ideas into thinking

ACHIEVING

Drives for Results

·         Role models tenacity

·         Holds others accountable for delivering results

·         Sets challenging yet achievable goals, and encourages the team to deliver

·         Maintains energy when faced with high pressure situations and/or a heavy work load

·         Makes decisions to enhance the organization’s mid-term financial position

Manages Execution

·         Makes full use of available resources

·         Delegates and empowers effectively

·         Supports team by identifying and removing barriers to achieving goals

·         Coordinates work efforts within team

·         Identifies and provides needed resources and support

Provides Direction

·         Sets clear expectations that support team’s goals

·         Sets high standards and keeps team focused

·         Helps the team understand how their work supports business area’s strategy

·         Adapts leadership style to person or situation

LEADING

Leads Change

·         Helps team understand need for change

·         Supports implementation of change on team

·         Identifies short-term business opportunities and the changes needed to bring opportunities to life

·         Monitors effectiveness of change initiatives

·         Seeks to understand and address resistance to change on the team

Coaches & Develops

·         Provides coaching & support to build current and future skills

·         Encourages colleagues to support each other to complete team’s work

·         Provides timely and constructive feedback to direct reports on work & behavior

·         Provides team members with challenging and motivating work

·         Provides space to make mistakes and learn from them

WORKING CONDITIONS:

·         Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay