At-A-Glance: Improving Working Capital Management with an Intelligent Audit
Retailers must navigate overpayments, missed discounts, and compliance errors while meeting increasing customer demands for better pricing, more products, and improved experiences. A Top 5 Global Retailer selected PRGX to accelerate cash recovery and transform their audit process, driving significant improvements in efficiency and working capital.
$2.3M+
Immediate Cost Savings
<4%
Payback Rate (Below Industry Standard)
$75M+
Cash Acceleration
(Within 9 Months)
Challenge: Accelerating Cash Recovery While Reducing Costs
The retailer sought to accelerate cash flow for working capital initiatives while reducing costs to meet transformation targets. Their existing 30+ month audit cycle involved internal teams, PRGX Primary, and external secondary teams. PRGX was tasked with integrating the internal audit function into one Primary audit team on an accelerated review schedule, while retaining all internal auditors.
Solution: Intelligent Audit Leads to Faster ROI and Industry Leading Results
The PRGX Retail Merchandise Profit Recovery team leveraged S2P data intelligence to implement a comprehensive solution. Through collaborative workshops, we established:
- A Steering Committee for strategic oversight
- Redesigned end-to-end processes with streamlined claim reviews
- Enhanced stakeholder communication and reporting frameworks
- Accelerated data acquisition and improved email accrual processes
The transformation delivered immediate results:
- $2.3M in immediate audit cost reduction
- Increased recoveries with fewer aged claims rejected
- Faster root cause feedback enabling process improvements
Our streamlined approach strengthened vendor partnerships through quicker issue resolution and fewer claims, while improved communication protocols enhanced buyer relationships. The program achieved an industry-leading payback rate below 4% and reduced audit completion time by 40%, dramatically accelerating cash conversion for the client.
Ready to Transform Your Retail Recovery Audit Process?
Drawing on decades of retail expertise and advanced analytics, PRGX Retail Merchandise Profit Recovery transforms complex transaction data into actionable insights. We deliver rapid cash recovery while strengthening vendor relationships through transparent, collaborative processes that drive lasting improvements across your S2P cycle. In fact, 75% of the world’s top global retailers rely on our industry-leading expertise in data-driven analysis to thrive.
Connect with PRGX learn how our technology-driven solutions can accelerate cash recovery while driving down costs. Chat with our team of experts about your goals and or watch a demo to see our solutions in action.
How Much Can You Recover?
Take a look at our services and solutions, backed by serious analytics.
